Podcasts Archives – Maria Franzoni

Brunello Rosa – Making Sense of This World

Tim Gard - Humour Connects Us 1

My guest is a leading macroeconomist and recognised as a top-100 financial-services influencer. He is a member of several international think tanks, with a wealth of policy experience working in the private sector and academia and advising market participants, fortune 100 corporations, policy makers and institutions. He worked at the Bank of England, in the Bank’s Markets and Financial Stability divisions and its Centre for Central Banking Studies. He co-founded the independent macro-financial and geo-political advisory firm, Rosa and Roubini Associates with the renowned economist Nouriel Roubini.

Please welcome my guest, Brunello Rosa.

 

Bio

Brunello Rosa is a leading macroeconomist, included in the list of the top-100 financial-services influencers in the world by Onalytica, with a wealth of policy experience working in the private sector and academia and advising market participants, fortune 100 corporations, policy makers and institutions. He is a member of the Chief Economists Advisory Board of the European Investment Bank and of the Advisory Board of the Ambassador of Italy to the UK. He travels extensively for business-related, academic and policy reasons in Europe, North America, and Asia.

He co-founded, together with the renowned economist Nouriel Roubini, Rosa & Roubini Associates, an independent macro-financial and geo-political advisory firm. He is also an active member of several leading think tanks, such as the Chatham House (The Royal Institute of International Affairs), the UK’s Institute of Directors, the International Institute of Strategic Studies (IISS) and the Bretton Woods Committee. Brunello Rosa joined Nouriel Roubini coming from the Bank of England, where he had mainly worked in Markets, in the division that implements monetary policy and provides liquidity insurance. He also briefly served in the Bank’s Financial Stability area and its Centre for Central Banking Studies.

Brunello Rosa holds a number of academic positions. He is a Visiting Professor at the Department of Social and Political Sciences of Bocconi University (Italy), a Visiting Lecturer at the Department of International Politics and a Research fellow of the City Political Economy Research Centre at City, University of London. He is a Research Associate of the Systemic Risk Centre of the London School of Economics and Political Science, where he is a practitioner lecturer in finance for MSc students and in macroeconomics for professionals undertaking executive education. He is a Guest Speaker at the MSc in Central Banking and Financial Regulation co-organised by the Warwick University Business School and the Bank of England, within the module on Behavioural Finance.

He is author of several publications in leading periodicals and is regularly and widely quoted in the most relevant media outlets. He is often invited as a guest in tv and radio programs to comment the current geopolitical and macro-financial events.

Recorded on: 4th February 2021

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Tim Gard – Humour Connects Us

Tim Gard - Humour Connects Us

 

My guest this week is a pioneer in humour-based training. He has spoken at over 2500 main stage events from Texas to Tasmania.  He is also the author of 4 books and markets his own line of stress buster products worldwide. He is a tears-in-your-eyes, laugh out loud speaker. He teaches people to be more resilient and resourceful and coaches businesses on how to enhance productivity and employee enthusiasm through the use of humour.

Please welcome to our virtual stage, from his intergalactic headquarters in Portland Oregon, Tim Gard.

 

Bio

Tim Gard, CSP, CPAE is a tears-in-your-eyes-laugh-out-loud speaker who teaches people to be more resilient and resourceful and coaches businesses on how to enhance productivity and employee enthusiasm.

Talented, innovative and memorable, Tim provides amazing take-home value delivered with his one-of-a-kind presentation style Tim “walks his talk” as a successful business owner himself for more than 20 years.

Before starting his business, he worked in the Sales Industry, as well as State and Federal Government in Human Services, as a fraud investigator and is a navy veteran. Recognised as a pioneer in humour-based training.

Tim is a certified speaking professional (CSP) & a member of the Speaker Hall of Fame, an elite honour held by fewer than 150 speakers worldwide.

The author or co-author of Just Plane Funny, My Policy Manual, Motivational Leaders, and Humour Me, Tim humorously delivers messages as universal as his audiences are diverse.

Recorded on: 14th December 2020

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Marie Oakes – Setting Boundaries to Prevent Burnout

Gerald Ratner - How to be a Business Chameleon 1

My guest today is a fashion industry and retail expert having designed for Alexander McQueen, Mulberry, M&S and Topshop. Her high flying, high pressure career, of global travel, enormous responsibility, crazy deadlines, mixing with high profile people, appeared glamorous and successful on the outside. However, underneath she was crumbling. She maxed out and she burnt out.

Today she’s going to share her story of burnout and recovery and how she’s now helping businesses and people to excel without burnout.

Please welcome my guest, Marie Oakes.

 

Bio

Marie Oakes is a fashion industry and retail expert having designed for Alexander McQueen, Mulberry, and M&S. Her high flying, high pressure career, of global travel, enormous responsibility, crazy deadlines, mixing with high profile people, appeared glamorous and successful on the outside. However, underneath she was crumbling. She maxed out and burned out.

She went on a journey of self-recovery and learnt how to rewire her brain, regain control of her life and was able to reconnect with her true self. As part of that process, she undertook extensive research into resilience and positive psychology and developed her wellbeing, self-care and resilience toolkit which she now uses to help leaders and teams excel without burning out, and live and work in a more sustainable way.

Her resilience toolkit is brilliant in that it helps people to stop burn out from starting in the first place, and fully recover from it if the damage has already been done.

As an acclaimed wellbeing specialist, resiliency coach, and leadership burn out expert, Marie’s highly motivational, interactive talks and masterclasses deliver like no other. Human Sustainability is her speciality and drawing upon extensive research and personal experience, Marie arms you with life-changing tools empowering you to achieve and sustain the results you need to adopt change and flourish in all that you do.

Marie’s talks and masterclasses have been enjoyed and valued by senior leaders through to teams across different industries from fashion to government, to healthcare and retail. These companies and organisations have trusted Marie to inspire their people to achieve more: Hyve Group plc, NHS, and Hackney Council.

Recorded on: 25th February 2021

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Gerald Ratner – How to be a Business Chameleon

Gerald Ratner - How to be a Business Chameleon

My guest this week is a British household name, he took over his family’s jewellery business in 1984.  By 1990 he had grown it from 130 stores to 2500. But everything changed overnight in 1991 when, during a speech for the Institute of Directors, he described a Ratner’s sherry decanter as ‘total crap’.

In December 2020, he published his latest book called Reinvent Yourself co-authored with Rob Moore.  It shows you how to embrace change, take the unpopular path and become a business chameleon.

Voted as one of the top 10 best public speakers, Gerald Ratner will share his story and the rollercoaster ride that he experienced when he had nothing else to lose.

 

Bio

Gerald Ratner is best known as the former millionaire chief executive of the major British jewellery chain Ratners Jewellery, when he achieved notoriety after making a speech which caused the company’s bankruptcy.

Gerald Ratner based his philosophy of business on his experiences as a boy in Petticoat Lane Market. He observed that “the people who shouted the loudest and appeared to give the best offers sold the most”. On this basis he built up an extremely successful chain of jewellers during the 1980s, Ratners Jewellery, of which he was chief executive. The shops shocked the formerly staid jewellery industry by displaying fluorescent orange posters advertising cut price bargains, and by offering low price ranges.

Gerald Ratner took over the family jewellery chain in the mid 80s, becoming one of Britain’s best known businessmen. He transformed it from 130 stores with sales of £13m to a public company with 2,500 stores and sales of over £1.2bn. By 1990, Ratner’s was the world’s largest jewellery retailer with profits in excess of £120m.

Following a widely reported gaffe in which he compared his products to M&S prawn sandwiches, Gerald was forced to sell the business. Reduced to virtually nothing and shunned by banks and prospective employers, he eventually picked himself up and clawed his way back. The internet jewellery business is now the largest in the sector, perhaps presaging a return to the high street. Subsequently Ratner has set up new, much smaller businesses including a health club and an on-line jewellery store collaboration called Gerald Online.

After turning around his fortunes, Gerald talks with typical candour and a great deal of humour about the rollercoaster journey. He even raises a smile when he produces The Sun’s list of the ’50 biggest mistakes of all time’ – in which his is ranked top!

He now runs, the UK’s largest online jewellery business Gerald Online.

Recorded on: 28th January 2021

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Roy Sheppard and Carolyn Fairbairn – The Crucial Future Role of Women in Global Business

Roy Sheppard and Carolyn Fairbairn - The Crucial Future Role of Women in Global Business 1 Roy Sheppard and Carolyn Fairbairn - The Crucial Future Role of Women in Global Business 2

Our sponsor, London Speaker Bureau, has been running a series of webinars over the past few months.  These episodes are focussed on sharing advice, support and insights to businesses on how to navigate these troubling and uncertain times. We are lucky enough to have one of those episodes to share with you.

Dame Carolyn Fairbairn recently stepped down as the first female Director General of the CBI – the Confederation of British Industry. She was invited to share her point of view on the future role and opportunities women have in the business world today.  This insightful discussion also covers topics such as inclusion in the workplace, digital transformation and international trade.  The discussion is hosted by Producer, Presenter and Interviewer Roy Sheppard.

Carolyn Fairbairn Bio

As the first female Director-General of the CBI (2015 – 2020), Carolyn Fairbairn has incredible appreciation for the role of women in global business. With her outstanding academic achievements including a BA in Economics from Cambridge University, an MA in International Relations from the University of Pennsylvania and an MBA with distinction from INSEAD, she shares with us a wealth of knowledge and her own personal experiences from the boardroom. As a partner in McKinsey’s media practice and Director of Strategy at the BBC, she speaks to us about the role of leadership and how we can develop that to adapt to our current climate, whether that be gender, diversity or inclusion.  International Women’s Day is something she cares about deeply and helps us to see how we can pave the way for women today, as she has done.

Roy Sheppard Bio

Roy Sheppard is a specialist conference moderator, relationships speaker and the author of six books. He has vast experience chairing complex, highly confidential and unscripted conference discussions and has moderated large-scale international conferences in almost every business sector. In 2011, Roy was called in to moderate the World Summit on bidding for future Olympic Games by the International Olympic Committee (IOC). Previously, he had also moderated the global Olympics conferences in Lausanne, Rio de Janeiro and Beijing. Roy’s natural interview style brings energy and further insights as he engages with both his audience and speakers.

Recorded on: 19th January 2021

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Scott Harrison – Help us end the Global Water Crisis

Scott Harrison - Help us end the Global Water Crisis

 

After 10 years working as a nightclub promoter in New York City, my guest made a decision to change everything about his life. He left America to volunteer on a hospital ship off the coast of Liberia, West Africa, and returned two years later to start charity: water, a non-profit organisation whose mission is to solve the global water crisis. In the 14 years since, charity: water has raised nearly $500 million and brought clean & safe drinking water to 11 million people in 29 countries around the world.

Please welcome my guest, Scott Harrison.

 

Bio

Scott Harrison spent almost 10 years as a nightclub promoter in New York City before leaving to volunteer on a hospital ship off the coast of Liberia, West Africa as a volunteer photojournalist.

Returning home to New York City two years later, he founded the non-profit organisation charity: water in 2006. Turning his full attention to the global water crisis and the world’s 785 million people without clean water to drink, he created public installations and innovative online fundraising platforms to spread international awareness of the issue.

In 14 years, with the help of more than 1 million donors worldwide, charity: water has raised $500 million and funded 51,400 water projects in 29 countries. When completed, those projects will provide over 11 million people with clean, safe drinking water.

Scott has been recognised on Fortune magazine’s list of 40 Under 40, Forbes’ Impact 30, and Fast Company’s 100 Most Creative People in Business, where he earned the #10 spot. He is currently a World Economic Forum Young Global Leader and author of the New York Times Bestselling book Thirst.

Recorded on: 12th January 2021

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Lynne Franks – Frankly Speaking

Lynne Franks

My guest this week has been recognised world-over for five decades as one of the world’s most influential lifestyle experts, predicting and creating societal, business and consumer trends; initiating and promoting major events such as London Fashion Week and Green Consumer Week as well as advising major corporations including McDonalds, Tesco, HSBC and Next on women’s engagement.

She is the creator of B.Hive, the world’s first women’s business club in partnership with Regus; was Chair of Viva women’s radio and put on the UK’s first women’s festival, What Women Want and founded SEED, the women’s leadership platform based on her global best-seller, The SEED Handbook, the feminine way to do business.  As well as having written several women’s leadership books she also ran her successful US-based new marketing agency, Globalfusion, in Los Angeles and San Francisco.

In 2018, she received an OBE for her contribution to business, fashion and women’s empowerment.

Please welcome my guest, social scientist Lynne Franks.

Bio

Throughout Lynne’s long and successful career, she has influenced awareness of many societal shifts and trends both in the UK and internationally.

She positioned the UK as a world fashion leader by initiating London Fashion Week and the British Fashion Awards.

Her wide breadth of influence in the business world includes developing McDonald’s UK women’s leadership network; working with Tesco on engaging their women customers through media partnerships; launching high fashion home shopping with NEXT and motivating the public towards responsible consumerism when advocating John Elkington’s trailblazing Green Consumer Week.

Lynne also initiated a wide diversity of awareness campaigns for social causes including the creation of Fashion Cares, taken over by Mac Cosmetics to become the world’s biggest fundraiser for HIV/Aids, working with Amnesty International on global awareness of human rights through music and collaborating with Bob Geldof and Harvey Goldsmith on the production of Fashion Aid at the Albert Hall.

She was a major UK advocate on the global situation regarding sexual violence to women and girls, working with her friend Eve Ensler to bring attention to women being used as weapons of war in the Democratic Republic of Congo.

Lynne Franks chaired Viva, the UK’s first women’s radio station after selling her eponymous PR agency in the early 90’s and put-on What Women Want, the major festival at the South Bank in ’95, stimulating dialogue on the situation of women in the UK and beyond.  Lynne then attended the UN’s 4th largest women’s conference, held in summer ’95 in Beijing, where she worked as a radio journalist sending home the voices and issues of women worldwide.

While living in California, she founded and ran the new marketing agency GlobalFusion, representing many consumer brands and retailers across the US from her offices in LA and San Francisco.

Her books and workshops, including The SEED Handbook, published worldwide in 2000, pioneered a more feminine approach to business, combined with personal empowerment, inspiring thousands of women to join a movement of sustainable economic independence. Since establishing the SEED (Sustainable Enterprise and Empowerment Dynamics) women’s empowerment platform and body of learning materials, she has championed women’s leadership from post-war Bosnia, to rural South African villages and for women in prisons to women in the corporate boardroom.

Lynne continues her journey, consulting, writing and speaking on societal shifts, women’s empowerment and a more sustainable, peaceful world for all.

She has relocated to Somerset, where she has created the SEED Hub and SEED Eco-Store, developed her Power of Seven women’s leadership workshops and launched her on-line women’s leadership community, The SEED Hub Club.

Lynne Franks was awarded an OBE for her services to business, fashion and women’s empowerment from the Prince of Wales at Buckingham Palace in 2018.

Recorded on: 7th January 2021

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Ron Kaufman – Uplifting Service

Ron Kaufman - Uplifting Service

My guest is the world’s leading educator and motivator for uplifting customer service and Uplifting Service cultures. He helps leaders, teams, and organisations learn how to serve better, care more, and generate new value in the world.

He is author of the book, Uplifting Service, and fourteen other books on service, business and inspiration. For three years in a row, GlobalGurus has rated him the #1 Customer Service Guru in the World.

He is a man on a mission – to uplift the spirit and quality of service and care everywhere in the world – including with us here today, please welcome Ron Kaufman.


Bio

Ron Kaufman is the world’s leading educator and motivational speaker for uplifting customer service and uplifting service cultures.

He is author of the book, Uplifting Service, and fourteen other books on service, business and inspiration. Ron is rated one of the world’s top twenty-five “Hot Speakers” by Speaker Magazine for his high energy and high content presentations. Ron is a man on a mission – to uplift the quality and spirit of service everywhere in the world.

For over two decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service.

Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens Networks, Marina Bay Sands and Wipro. He delivers powerful insights and global best practices enabling organisations to gain a sustainable advantage through service.

Ron’s methodology includes a set of proven service principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures. This methodology is easily customised to suit the unique needs of each organisation, including all departments and team members from leadership to frontline.  His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.

Ron is a regular columnist at Bloomberg Businessweek. He is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration.

Recorded on: 17th December 2020

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Gordon Hewitt – New Mindsets for New Games

Gordon Hewitt - New Mindsets for New Games

My guest this week has a global reputation for his leading edge thinking about how companies can out-perform in today’s highly dynamic and complex business system. He has been a Visiting Distinguished Professor at the Ross School of Business, University of Michigan where he formed a powerful partnership with the late, great, CK Prahalad. He is widely acknowledged as one of the world’s leading authorities on “competitive disruption” and “game changing strategy”.

Please welcome my guest this week, Gordon Hewitt.

Bio

Dr Gordon Hewitt is one of the world’s top business school professors, with a truly global reputation for his leading edge thinking about how companies can out-perform in today’s highly dynamic and complex business system. He has been a Visiting Distinguished Professor at the Ross School of Business, University of Michigan where he formed a powerful partnership with the late CK Prahalad. Gordon is widely acknowledged as one of the world’s leading authorities on “competitive disruption” and “game changing strategy”. In his native city of Glasgow, he was appointed Honorary Professor of Strategy at the Adam Smith Business School in the University of Glasgow.

As a consultant, he has extensive experience for over 25 years of working at CEO and Board level with many major corporations. He has been involved in business strategy advice and top leadership development programmes for corporations such as Pfizer, Time Warner, PwC, Zurich Financial, IBM, Sony, Honeywell, Shell, Verizon, Adobe, Diageo, Bosch, Credit Suisse, Deutsche Post/DHL, and Humana.

Gordon is widely acknowledged as one of the world’s leading authorities on competitive disruption, and the challenge facing business leaders of competing and creating value in dynamic, complex markets. Recently he chaired meetings of European and American CEOs and Board Directors to discuss the future of corporate strategy and corporate governance. In the last year he has been a keynote speaker on these topics at major business conferences in the USA, Europe, Singapore, Indonesia, and Brazil.

Born and educated in Glasgow, Gordon now works extensively throughout the USA, Asia and Europe. His principal home in still in Scotland, and he has been a member of the International Advisory Board of Scottish Enterprise. He also served as Chairman of Court, the Governing Board, at the University of Abertay Dundee from 2003 to 2010, and was a Global Business Adviser to Scotland’s First Minister.

Gordon was given the 2007 International Distinguished Faculty Award for Best Global Educator by the Institute of Management Studies whose members comprise leading academics and consultants worldwide. His many academic awards include the title of Honorary Professor at the Faculty of Social Sciences, University of Glasgow, where he started his career. Gordon also holds the title of Distinguished Professor of Corporate Strategy at Duke Corporate Education.

Gordon Hewitt was awarded the title of CBE (Commander of the British Empire) for services to international business in the Queen’s 2007 New Year’s Honours List. He has also been elected to Fellowship of the Royal Society of Edinburgh, Scotland’s national academy of science and letters. Gordon is a former Scottish international amateur golfer and supports charities for the theatre and journalism professions.

Recorded on: 15th December 2020

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John DeMato – Persuasive Visual Storytelling

John DeMato - Persuasive Visual Storytelling

My guest this week is a branded lifestyle portrait, virtual/live event photographer who collaborates with speakers, trainers, consultants and other expert-based business owners to create an emotional connection with their audiences through persuasive visual storytelling.

He is a photographer who thinks like a marketeer. He sets clients up for success beyond the photo sessions by educating them on how to best leverage their image content for every touchpoint across their online presence.   A former television producer, he has over 20 years of production experience, and has been featured as a portrait photographer expert on several NBC Universal daytime shows.

Please welcome my guest this week, John DeMato

Bio

John DeMato is a branded lifestyle portrait, virtual/live event photographer who collaborates with speakers, trainers, consultants and other expert-based business owners to create an emotional connection with their audiences through persuasive visual storytelling.

John isn’t simply a photographer – he thinks like a marketer. He sets clients up for success beyond the photo sessions by educating them on how to best leverage their image content for every touchpoint across their online presence.

A former television producer, John has over 20 years of production experience, and has been featured as a portrait photographer expert on several NBC Universal daytime shows.

Recorded on: 26th January 2021

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Henry Rose Lee – Why Millennials don’t own a printer & Generation Z can’t even…

Henry Rose Lee - Why Millennials don’t own a printer & Generation Z can’t even...

My guest today is one of the few experts in inter-generational diversity. This is the emerging science and management skill of maximising the engagement, collaboration and productivity within and across the five distinctive generations in today’s workplace. She shares ways to adapt leadership and management styles to get the best out of people. 

She provides usable insights and tools to increase collaboration and performance, whilst reducing attrition. And she busts some myths about the youngest talent in the workplace whilst providing practical ways to motivate and engage them.

Please welcome my guest, Henry Rose Lee. 

 

Bio

Henry Rose Lee is one of very few inter-generational diversity experts helping organisations to improve the contribution and profitable performance of the youngest talent in the workplace today.

Author of three books on maximising today’s young talent, (Generation Z and Millennials), Henry busts myths and gives practical hacks for attracting, recruiting, engaging, and retaining your youngest employees.

Henry’s expertise comes from 15 years working in business development and sales, where performance and results were essential. This was followed by 17 years as a Human Resource qualified consultant and Master Coach, researching and developing diagnostic tools on human motivation, and generational attitudes and behaviours at work. This included a two-year stint at Pinewood Studios developing her talents as a voice over artist, and as a communications & learning specialist for business TV and online learning.

Henry’s global clients, from technology to housing, from pharma to finance and from manufacturing to retail, describe her entertaining yet pragmatic style as the perfect balance of information and inspiration. Her outcomes are immediately usable tools and techniques for getting the best out of the most diverse talent we have ever seen.

Any company today may have up to five generations: from The Silent Generation to Baby Boomers and from Generation X to Millennials and Gen Z.

Henry delivers keynotes, diagnostics, consulting, masterclasses, workshops and coaching to ensure diversity and inclusion across all employee age-groups. Her work enhances communications, increases collaboration and inspires employees of all ages to give of their best, whether working from home or remotely, or working in a bricks & mortar, or hybrid setting.

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Whilst working at Pinewood Studios Henry once got told off by “Dracula” (Christopher Lee). She’s face-blind (prosopagnosia) but can tell if someone is lying just by listening to their voice or watching their body language.

Recorded on: 10th December 2020

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Steve Catchick – Sales Through Service

Sophie Sabbage - Find the Possible in the Impossible

My guest this week is the founder of the Secret Salesforce programme. He believes that customer experience is the biggest differentiator over which you have total control and that the human touch can have massive positive impact. He works with leaders and teams primarily in technology and professional services companies to unleash and utilise their hidden resources.

He has worked with various organisations including IBM, Capita, and KPMG helping them to create great customer experience, turn difficult customers into loyal customers and to improve overall communications.

Today we’re going to focus on the customer experience and how you too can harness your resources into a Secret Salesforce.  Please welcome Steve Catchick.

Bio

Steve Catchick is the founder of The Secret Salesforce Programme and equips businesses to develop a Secret Salesforce of Brand Ambassadors in order to drive engagement, reduce churn and win more business.

He has been at the front line of customer service for over 25 years, mostly with technology companies. His award- winning customer service programme at IBM, contributed to a substantial increase in sales, customer satisfaction scores and a record high employee morale.

Member of the Professional Speaking Association, Steve shows managers and leaders how to convert and sustain their teams as Brand Ambassadors, whether that service is delivered to customers virtually or face to face.

Every interaction is a moment of truth which creates a positive or negative emotional customer experience. The quality and greatest impact of that experience is largely determined by the people delivering it, the human interaction.

As consumers we all know that often it only takes one bad experience to cause us to switch brands. Selling is not just the preserve of the Sales Team. Everyone in an organisation is in some way, in sales, in service and in leadership. The Secret Salesforce help develop loyalty, retention and attract new customers

Steve is a military veteran, having served 11 years in HM Forces. Fun, friendly and engaging, when he’s not working, he can be found listening or dancing to Rock’n’Roll and Swing bands. In 2004 he took a gap year to backpack alone through SE Asia, and his catchphrase is “Gap years are far too good for kids.”

Recorded on: 26th November 2020

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