My guest is a leading macroeconomist and recognised as a top-100 financial-services influencer. He is a member of several international think tanks, with a wealth of policy experience working in the private sector and academia and advising market participants, fortune 100 corporations, policy makers and institutions. He worked at the Bank of England, in the…
My guest this week is a pioneer in humour-based training. He has spoken at over 2500 main stage events from Texas to Tasmania. He is also the author of 4 books and markets his own line of stress buster products worldwide. He is a tears-in-your-eyes, laugh out loud speaker. He teaches people to be…
My guest today is a fashion industry and retail expert having designed for Alexander McQueen, Mulberry, M&S and Topshop. Her high flying, high pressure career, of global travel, enormous responsibility, crazy deadlines, mixing with high profile people, appeared glamorous and successful on the outside. However, underneath she was crumbling. She maxed out and she burnt out….
My guest this week is a British household name, he took over his family’s jewellery business in 1984. By 1990 he had grown it from 130 stores to 2500. But everything changed overnight in 1991 when, during a speech for the Institute of Directors, he described a Ratner’s sherry decanter as ‘total crap’. In December…
Our sponsor, London Speaker Bureau, has been running a series of webinars over the past few months. These episodes are focussed on sharing advice, support and insights to businesses on how to navigate these troubling and uncertain times. We are lucky enough to have one of those episodes to share with you. Dame Carolyn Fairbairn…
After 10 years working as a nightclub promoter in New York City, my guest made a decision to change everything about his life. He left America to volunteer on a hospital ship off the coast of Liberia, West Africa, and returned two years later to start charity: water, a non-profit organisation whose mission is…
My guest this week has been recognised world-over for five decades as one of the world’s most influential lifestyle experts, predicting and creating societal, business and consumer trends; initiating and promoting major events such as London Fashion Week and Green Consumer Week as well as advising major corporations including McDonalds, Tesco, HSBC and Next on…
My guest is the world’s leading educator and motivator for uplifting customer service and Uplifting Service cultures. He helps leaders, teams, and organisations learn how to serve better, care more, and generate new value in the world. He is author of the book, Uplifting Service, and fourteen other books on service, business and inspiration. For three…
My guest this week has a global reputation for his leading edge thinking about how companies can out-perform in today’s highly dynamic and complex business system. He has been a Visiting Distinguished Professor at the Ross School of Business, University of Michigan where he formed a powerful partnership with the late, great, CK Prahalad. He…
My guest this week is a branded lifestyle portrait, virtual/live event photographer who collaborates with speakers, trainers, consultants and other expert-based business owners to create an emotional connection with their audiences through persuasive visual storytelling. He is a photographer who thinks like a marketeer. He sets clients up for success beyond the photo sessions by educating…
My guest today is one of the few experts in inter-generational diversity. This is the emerging science and management skill of maximising the engagement, collaboration and productivity within and across the five distinctive generations in today’s workplace. She shares ways to adapt leadership and management styles to get the best out of people. She provides usable insights and tools to…
My guest this week is the founder of the Secret Salesforce programme. He believes that customer experience is the biggest differentiator over which you have total control and that the human touch can have massive positive impact. He works with leaders and teams primarily in technology and professional services companies to unleash and utilise their hidden resources. He has worked…