Catherine DeVrye Speaker, Speeches, Booking Agent | MFL Global
Catherine DeVrye 8

Catherine DeVrye

Best-selling author of 8 non-fiction books and past winner of the Australian Executive Woman of the Year Award

Twice voted Australian Keynote speaker of the year Catherine DeVrye is a best-selling author and past winner of the Australian Executive Woman of the Year Award. She is an outstanding communicator with proven international management experience in the private and public sectors-speaking globally on customer service, disruption/change and resilience to turn obstacles into opportunities in our professional and personal lives.  Combining the energy of Gen Y with the experience of a Baby Boomer, Catherine has the ‘street cred’ to deliver the results you’re after…

A former IBM executive, Catherine held roles in sales, marketing, communication and management development; and spent two years in Tokyo as Asia Pacific Headquarters Human Resource Manager.

Catherine DeVrye was a former board member of the 3rd largest police service in the world, past CEO of Young Achievement Australia and worked for Ministers of Consumer Affairs, Education and Sport, where she was involved in the establishment of the Life. Be In It fitness campaign.

Her autobiography, Who Says I Can’t?, was released by Random House and nominated for the National Biography Award. Other best sellers, translated into over a dozen languages, include Paperclips Don’t Grow on Trees-Add Value not cost to your bottom line, Hope Happens!…Words of Encouragement for Tough Times, Hot Lemon & Honey…Reflections For Success in Times of Change, The Customer Service Zoo and Good Service is Good Business, which was a # 1 bestseller in Australia and Taiwan.

Catherine holds a Master of Science degree and has attended short courses at Harvard and the Mt Eliza Business School-but believes the best education is common sense!

Catherine DeVrye is one of the most sought-after speakers in Australia and always in search of new material- she completed a trek to Timbuktu in 2007, she has cycled over the Andes, climbed 20,000’ to the summit of Mt Kilimanjaro and was given the honour to carry the Olympic Torch on the day of the opening ceremonies of the Sydney 2000 Olympics. She always customises material to your theme and her delightfully humorous approach to presenting serious content has earned her repeat business on 5 continents amongst clients such as American Express, AT&T, Australian Tourism, Coca-Cola, Ernst & Young, 3M, Mercedes, Qantas, Red Cross, Royal Australian Airforce, World Triathlon Championships.

To listen to an overview of Catherine’s talks:

Change and Disruption

Good Service Business

Resilience & Empowerment

Customer Service & Client Engagement

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  • Business Speaker


Good Service Is Good Business/Winning Teams

Conquer The Challenge Of Change

Success/Resilience – Turn Obstacles Into Opportunities

Good Service is Good Business-7 strategies for Success

Shift happens-Be more Resilient to Thrive through Change

Many customers-one team

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The definition of a first-rate speaker is one who is easy to listen to, witty, and very wise. You not only kept the audience riveted – and at the right time wonderfully amused – you could see in the eyes of the audience how interesting you were. You certainly had our attention. The team are still talking about the ‘lettuce’ which has become the adopted catchphrase for removing the unwanted and unnecessary from within our business. It was also clear that no one went away without having felt that something important and useful had been said.

ADT Security

Thank you for the tremendous contribution to our business & the participative culture we have developed. Part of our success is due to your involvement & I am most grateful.

American Express

Dynamic presentation-content, style & enthusiasm were wonderfully in keeping with our philosophy and mission statement.

Baxter Healthcare

The response from my team has been overwhelming. The many commonsense messages & ideas you delivered on teamwork, service, delivery & personal attitude really struck a chord with all.

Fujitsu General


Catherine DeVrye 8

The Gift of Nature: Inspiring Hope & Resilience

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Catherine DeVrye 8

Who Says I Can’t?

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Catherine DeVrye 8

Paperclips Don’t Grow on Trees-Add Value not cost to your bottom line

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Catherine DeVrye 8

Hope Happens!…Words of Encouragement for Tough Times

Read More

Catherine DeVrye 8

Hot Lemon & Honey…Reflections For Success in Times of Change

Read More

Catherine DeVrye 8

The Customer Service Zoo and Good Service is Good Business

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Catherine DeVrye 8

50 Shades of Great Customer Service

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Fees & Details

Fees From*

  • UK:

    £7k to £15k

  • Europe:

    £7k to £15k

  • US:

    £7k to £15k

  • Africa/Asia/ME:

    £7k to £15k

Travels From

  • Australia



* This Speaker's fee falls within the ranges shown above. Ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact us.

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