Marcus Buckingham

What the World's Best Managers Do Differently

What sets great companies apart? Survey data gathered over decades’ worth of interviews with thousands of managers and workers around the world reveals one simple truth: there are no great companies. Every company is made up of separate teams, and the performance of those teams, no matter how successful the company may be, varies widely. What makes the difference? The manager.

Buckingham will discuss the four key demands a manager must fulfil in order to provide the kind of environment that enables people to achieve peak performance on a regular basis: Select the right people for the right roles; Clarify expectations of the manager and of the employee; Engage team members by paying constant attention; and Accelerate performance by maximising strengths and neutralising weaknesses. In short, his presentation will address how great managers turn talents into performance.

Strength-Driven Performance

During Marcus Buckingham’s 17 years with the Gallup Organisation, he helped to guide groundbreaking research on the world’s best leaders, managers and workplaces. This research was used as a basis for his best-selling books First, Break all the Rules and Now Discover Your Strengths. His subsequent best-selling book Go Put Your Strengths to Work forms the foundation for the “Strengths in the Workplace” keynote address.

Marcus Buckingham will present key data from a number of different industries demonstrating the correlation between performance and engagement. He discusses the factors at play with engaged teams vs. disengaged teams and drills down to the specific lever that recent research indicates most impacts engagement: the extent to which employees have the opportunity to play to their strengths. When employees have the opportunity to apply their greatest strengths at work, they turbocharge their careers and everybody wins.

Find Your Edge: Win at Work

Excellence happens all the time in an organization, but it can be tricky to harness this excellence and make it work for you. So often, when companies try to reproduce what their best performers do differently, the result is just another lifeless policy that ends up constraining people instead of freeing them to do their best work. The trick is to help people put innovative ideas into practice without stifling the personal strengths that give them their edge. In this speech Marcus presents a customized best practice delivery system for both managers and employees. Using a simple, easy-to-remember scheme to identify each person’s unique combination of strengths, Marcus gives individuals tips and techniques on how to put their particular edge to use. And managers will get lots of raw material to be better coaches based on the specific strengths of their team members. At the end of the speech, you will know how to move beyond the one-size-fits-all approach and find those practices that are best for you.

The Difference between Great Managing and Great Leading

The many facets of great managing and great leading could be detailed endlessly, but Marcus Buckingham draws on a wealth of examples to uncover the single controlling insight that lies at the heart of each. Lose sight of this “one thing” and even your best efforts will be diminished or compromised. Success comes to those who remain mindful of the core insight, understand all of its ramifications, and orient their decisions around it. Buckingham backs his arguments with authoritative research from a wide variety of sources, including his own data and in-depth interviews with individuals at every level of an organization, from CEOs to hotel maids and stock boys. He cuts through the thicket of often-conflicting possibilities and zeroes in on what matters most, revealing the surprisingly different keys to great managing and great leading.

Finding Your Strongest Life

In the four decades since the beginning of the modern women’s movement, women have secured greater opportunity, greater influence, greater independence, more free time, and more money. Despite all those important gains, however, recent longitudinal research indicates that women have become more unhappy, anxious and stressed during that same time period, and that they get sadder as they get older (while men, in contrast, get happier as they age). Marcus Buckingham will explore the data behind the startling findings on women’s happiness and discuss the lessons to be learned from happy, successful women who buck the statistical trends.