Steven Van Belleghem Speaker, Speeches, Booking Agent | MFL Global
Steven Van Belleghem 1

Steven Van Belleghem

Thought leader on the transformation of customer relationships and the future of marketing

Steven Van Belleghem is an expert in customer focus in a digital world. He is a popular speaker at home and abroad. In his keynote presentations, Steven takes his audience on a journey to the world of modern customer relationships in a clever, enthusiastic and inspiring way.

Steven is the author of four bestselling books. He became known for his first book, The Conversation Manager, which won the award for most innovative marketing book of 2010. Steven also wrote The Conversation Company, When Digital Becomes Human (best marketing book of 2015) and his most recent book, Customers The Day After Tomorrow. Over 100,000 copies of his books were sold and they are published in 7 languages. Customers the day after tomorrow is nominated for the award of best international business book.

Steven is also an entrepreneur. He is a co-founder of consultancy firm Nexxworks and the co-founder of content creation company Snackbytes. He spent the first 12 years of his career as a consultant and managing partner of the innovative market research company InSites Consulting. During that time, the company grew from 8 to 130 staff with offices in 5 countries. Steven is also a part-time marketing professor at Vlerick Business School.

To learn more about how Covid-19 is impacting customer experience, what customers expect during a crisis like this and perhaps even more importantly, what are their expectations for when this crisis is over, watch Steven’s presentation below:

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  • Business Speaker


When Digital Becomes Human

The Transformation of Customer Relationships

Marketing 2020

The Future of Marketing

Conversational Marketing

The power of word-of-mouth is a crucial part in today’s marketing. Social media, niche websites, e-commerce sites all use the power of recommendations to make or break products. In Steven his presentations, he makes the link between technology, customer experience and the impact of conversations.

Are You Ready To Re-Invent Your Business?

Digital Transformation

The Power of Conversations!

Modern marketing communications

Customers the Day After Tomorrow

Winning customers in a world of AI, bots and automation

'Steven is a frequent speaker at Rabobank. We really like the energy and humor he brings to the presentation of meaningful content. His view on customer centricity in a digital world is truly innovative and his presentations pack one hell of a punch.' 


Steven’s presentation had our dealers spellbound. He gave our organization a digital wake-up call with great humor and now a new world with exciting perspectives is waiting to be discovered.


'I contacted Steven a year and a half ago because I needed a good speaker for my most important event. He came to my event and not only gave a great presentation but also connected with the audience in a very special way. The audience were glued to their seats and hungry for more. I really recommend him.' 

Paola Cabrera Magaña, Communications Manager

Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humour.



Steven Van Belleghem 1

Offer You Can't Refuse: What If Customers Want More Than Excellent Service?

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Steven Van Belleghem 1

When Digital Becomes Human

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Steven Van Belleghem 1

The Conversation Company

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Steven Van Belleghem 1

The Conversation Manager

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Fees & Details

Fees From*

  • UK:

    £7k to £15k

  • Europe:

    £7k to £15k

  • US:

    £15k to £30k

  • Africa/Asia/ME:

    £15k to £30k

Travels From

  • Belgium



* This Speaker's fee falls within the ranges shown above. Ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact us.

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