Customer, CRM and Sales Archives – Page 8 of 9 – Maria Franzoni

Customer, CRM and Sales

“Without a customer, you don’t have a business – all you have is a hobby”

Don Peppers, Leading Expert on the Customer Experience

Alex Hunter

Brand and loyalty expert and former Head of Digital for the Virgin Group

Lee Warren

Co-Founder of Invisible Advantage

Levi Roots

Founder of Reggae Reggae Sauce

Kevin Money

Director of the Positive Psychology Forum & Director of the John Madejski Centre for Reputation at the Henley Business School

Jonas Kjellberg

Co-Creator of Skype and Co-Founder of Gear up Ventures

Andrew McMillan

Responsible for the legendary customer service which defined the success of John Lewis

Rory Sutherland

Vice-Chairman, Ogilvy UK.

Philip Hesketh

Expert specialising in Persuasion and Influence

Jamie Murray Wells OBE

Founder of Glasses Direct and current Industry Head of Retail at Google

Hamish Taylor

Renowned Expert on Leadership, Innovation and Branding

Ben Afia

Founder and CEO, Afia

Alan O’Neill

The Change Agent - Expert in Change Management and Customer Service